SURE

Discover the power and convenience of controlling your home entertainment and smart home devices with SURE Universal, the world-leading and award-winning Universal Remote Control App. SURE Universal not only simplifies the control of your Smart TV, media streamers, and other smart media devices but also supports legacy devices through Infra Red (IR) using **a phone equipped with a built-in IR Blaster or a WiFi-to-IR converter (sold separately)**. Enhance your smart home experience by using SURE's voice control feature, making SURE Universal™ the ultimate all-in-one home IoT solution – the heart of your smart home ecosystem.

**★ SURE Universal™ Simplifies Your Smart Home ★**

SURE Universal is designed for ease of use. Within minutes of downloading, you'll be able to effortlessly manage your smart TV, media streamer, smart lights, air conditioner, and more, streamlining your control over your home entertainment and smart home devices.

**★ Voice Control ★**

Experience the convenience of voice commands within the app. No need to integrate with external voice assistants; SURE Universal allows you to control your devices with the power of your voice directly from the app.

**★ Media Player ★**

Effortlessly browse and play your music and videos by folder with SURE Universal's media player, which supports all popular audio and video formats, making your media library easily accessible.

**★ Stream Photos and Videos from Your Phone to a Smart TV ★**

Elevate your viewing experience by streaming audio, video, and photos directly from your phone to your Smart TV using the built-in media player over WiFi and DLNA. Your favorite content will not only look good on your phone but will truly come to life on a large, high-resolution TV screen.

**★ File Copy with Shared Network ★**

Easily copy files between shared folders on a local network and your mobile device, enhancing your ability to manage your digital content across devices.

**★ SURE Universal - How it Works ★**

SURE Universal delivers its best performance on smartphones with an Infra-Red (IR) blaster. For devices without an IR blaster, seamlessly integrate a Broadlink WiFi-to-IR converter (visit https://www.sureuniversal.com/ir-solution/ for details) to access all features. Through WiFi connectivity, you can control a wide array of smart TVs and media streamers including Samsung, LG, Android, Roku, Kodi, and Amazon FireTV.

**★ SURE Customer Support ★**

Our dedicated customer support team is always available to respond to your inquiries and suggestions. Share your experience by leaving a review on the Google Play Store or reach out directly via email at [email protected]. Although we maintain a comprehensive database of approximately one million IR appliances, some devices might not be listed. If you can’t find your device, please send us the brand and model information at [email protected].

For more detailed information, please visit our support and training page at https://www.sureuniversal.com/support-training.

**★ User Permissions ★**

We adhere to a strict privacy policy (available on our website), ensuring no unauthorized access to user data and no sign-in requirement for operating the remote control. When installing the app, we request the following permissions:

1. **Identity** - For billing purposes if you choose to subscribe to the ad-free version.

2. **Location** - For targeted advertising and future IoT enhancements.

3. **Photos/Media/Files** - To enable streaming of media from your phone to a Smart TV.

4. **Microphone** - For executing voice commands within the app.

5. **WiFi** - To facilitate connectivity with your Smart TV.

6. **Device ID & Call Info** - To mute your Smart TV when your phone rings (this feature can be enabled through settings).