Samsung Smart Switch Mobile

Transferring your data from your old phone to your new Samsung Galaxy device has never been easier, thanks to the Samsung Smart Switch Mobile app. This powerful tool ensures a seamless transition, allowing you to bring all your essential content over to your new Galaxy phone effortlessly.

Features:

• Transfer all your content from your old phone to your new Galaxy device.
• Compatible with a wide range of devices, including iOS, Android, and PC.
• Offers multiple transfer methods to suit your needs.
• Free to download and user-friendly.

If you encounter issues downloading the app from the Google Play Store, try these steps:

• Reboot your phone and navigate to Settings → Apps → Google Play Store → Clear cache and data. Then, attempt to download the app again.

Samsung Smart Switch gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings, and more to your new Galaxy device. Additionally, Smart Switch™ helps you find your favorite apps or suggests similar ones on Google Play™, ensuring you don't miss out on your go-to applications.

Who can transfer?

• Android™ owners:
  • Wireless transfer: Android 4.0 or higher
  • Wireless transfers from a compatible Android device to Galaxy device: Android 4.0 or higher (Note that non-Samsung devices with Android versions lower than 6.0 can only connect with Galaxy devices that support a mobile AP.)
  • Wired transfer: Android 4.3 or higher, charger cable, and a USB connector
• iOS™ owners:
  • Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector
  • Import from iCloud™: iOS 4.2.1 or higher and Apple ID
  • PC/Mac transfer using iTunes™: Smart Switch PC/Mac software – Get started here
• Windows™ Mobile owners:
  • Wireless transfers: Windows OS 10

For more detailed information and step-by-step instructions, visit http://www.samsung.com/smartswitch.

What can be transferred?

• Contacts, calendar (device content only), messages, photos, music (DRM-free content only, not supported for iCloud), videos (DRM-free content only), call logs, memos, alarms, Wi-Fi, wallpapers, documents, app data (Galaxy devices only), home layouts (Galaxy devices only)
• You can send app data and home layouts by upgrading your Galaxy device to M OS (Galaxy S6 or higher).

Which devices are supported?

• Galaxy: Recent Galaxy mobile devices and tablets (from Galaxy S2). Note: For Galaxy S2, old OS (GB/ICS) versions can cause incompatibility. If your S2 does not work properly, please try after a firmware update.
• Other Android devices: HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad (DazenF2), RIM (Priv), YotaPhone, ZTE (Nubia Z9), Gionee, LAVA, MyPhone (My28s), Cherry Mobile, Google (Pixel/Pixel2)

Note: Due to compatibility issues, it may not be possible to install and use Smart Switch on certain devices.

To ensure a successful data transfer:

1. Both devices must have a minimum of 500 MB free space in their internal memory.
2. If using a wired connection, your device must support the 'Transferring media files (MTP)' USB option to allow content transfer.
3. If you have a non-Samsung device that constantly disconnects from the wireless network, go to Advanced Wi-Fi on your device, turn off the “Wi-Fi initialize” and “Disconnect low Wi-Fi signal” options, and try again. (These options may not be available, depending on your device manufacturer and OS version.)

Application permissions:

The following permissions are required for the app service:

• Required permissions:
  • Phone: Used to confirm your phone number
  • Call logs: Used to transfer call log data
  • Contacts: Used to transfer contacts data
  • Calendar: Used to transfer calendar data
  • SMS: Used to transfer SMS data
  • Storage: Used to save the files necessary for data transfer
  • Microphone: Used for high-frequency audio when searching for Galaxy devices
  • Bluetooth: Used to search for nearby Galaxy devices using Bluetooth
  • Location: Used to connect to devices using Wi-Fi Direct, which makes your location available to nearby devices

If your system software version is lower than Android 6.0, please update the software to configure App permissions. Previously allowed permissions can be reset on the Apps menu in device settings after a software update.