OVpay

Discover the seamless way to manage your public transport journeys with OVpay, the revolutionary system for checking in and out. The accompanying app provides a comprehensive overview of all your trips, making it easy to create an expense summary at a glance. Wondering if you've checked in or out during your journey? The app offers real-time updates. Missed checking in or out? No worries, you can adjust it directly within the app. Personalize your added pass with a custom color and text for quick recognition, ensuring you never have to search for it again. We're committed to enhancing the app with more useful features, and your feedback is invaluable—use the in-app feedback button to share your thoughts and suggestions.

Have you ever used your debit card, credit card, or mobile phone to travel on public transport? If so, this app is perfect for you! Here are the key benefits:

• Monitor your check-in and check-out status in real-time during your trip.
• Easily correct any missed check-ins or check-outs within the app.
• Access a detailed overview of your journeys and travel expenses, with records available up to 18 months back.
• Generate expense claims effortlessly and receive them in your email as a PDF.
• Customize your added pass with a unique color and/or text for easy identification.

How to Get Started:

• Take a trip on a train, bus, tram, or metro before using the app.
• Select your preferred method of checking in and out—debit card, credit card, or mobile phone.
• If you've traveled by public transport in the Netherlands, download the app.
• Create an account to access all app features; we'll guide you through the process step-by-step.
• Once you've set up your account and completed your first trip, you can fully utilize all the app's features.
• Enjoy your travels!

What is OVpay?

OVpay is a collaborative initiative by all Dutch transport carriers including Arriva, Connexxion, EBS, GVB, HTM, Keolis, NS, Qbuzz, RET, and Transdev, working in partnership with Dutch banks. This app is an integral part of OVpay, allowing you to check in and out using your debit card, credit card, or mobile phone, in addition to the traditional 'OV-chipkaart'.

Privacy

With OVpay, you have the flexibility to choose your check-in and check-out method. However, this may require us to collect additional information from you. We prioritize your privacy and believe in giving you control over how your personal data is used and by whom. Our privacy statement, available at www.ovpay.nl/privacy, details how we manage your personal data.