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Nintendo Warns U.S. Customers: Switch 2 Delivery Not Guaranteed Due to High Demand

By ElijahMay 01,2025

Nintendo has issued a crucial update to U.S. fans eagerly awaiting the release of the Nintendo Switch 2, following a similar announcement in Japan about struggling to meet demand. The company has now warned those who registered their interest in purchasing the console from the My Nintendo Store that it cannot guarantee delivery by the eagerly anticipated release date of June 5, 2025.

This means that invitation emails to purchase the console may arrive after the Switch 2 has already hit the shelves. However, Nintendo assures customers that they will receive a confirmed shipping date upon making their purchase.

Nintendo expressed gratitude for the overwhelming enthusiasm, stating, "Thank you to those of you who have already registered your interest in purchasing from My Nintendo Store. We're thrilled by the enthusiasm for Nintendo Switch 2! Due to the very high demand, we will be working diligently to fulfill orders as product becomes available, but delivery by June 5 is not guaranteed. Your invitation email may arrive after the Nintendo Switch 2 launch. We'll confirm your shipping date upon purchase."

For those looking to secure a Switch 2 on launch day, Nintendo suggests pre-ordering from third-party retailers. This recommendation comes as pre-orders at these retailers, such as GameStop, have already sold out following their launch overnight. "If you wish to increase your opportunity of obtaining a Nintendo Switch 2 system at launch, please visit our participating retail partners above," Nintendo advised, directing customers to a GameStop link.

For those willing to wait for an invitation from My Nintendo Store, no further action is needed after registering interest.

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The challenges faced by fans trying to pre-order the Switch 2 on April 24, coupled with Nintendo's recent warning, indicate that obtaining the next-gen console could be difficult at and around its launch.

Earlier this week, Nintendo also issued a warning to its customers in Japan, indicating that a "significant" number of people would miss out on pre-ordering directly from the company. Nintendo president Shuntaro Furukawa shared on X / Twitter that 2.2 million people in Japan alone applied for a pre-order from the My Nintendo Store, which "far exceeds our expectations, and far exceeds the number of Nintendo Switch 2 consoles that can be delivered from the My Nintendo Store on June 5."

According to the FAQ on Nintendo's website, the first batch of invitations for the My Nintendo Store in the U.S. will begin on May 8, 2025, with additional batches sent out periodically until purchasing is open to everyone. Initial invitation emails will be sent on a first-come, first-serve basis to eligible registrants who meet priority criteria. Invitees will have 72 hours from the time the email is sent to complete their purchase.

Nintendo Switch 2 pre-order invitation priority requirements:

  • You must have been the one who purchased any Nintendo Switch Online membership.
  • You must have had any paid Nintendo Switch Online membership for a minimum of 12 months.
  • You must have opted in to share gameplay data and have at least 50 hours total gameplay hours.
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Last week, Nintendo announced that Switch 2 pre-orders would begin in the U.S. on April 24, 2025, with the original price of $449.99 and launch date of June 5 remaining unchanged. Alongside the base console price, Nintendo confirmed that the Switch 2 + Mario Kart World bundle would stay at $499.99, and the pricing for both the physical and digital versions of Mario Kart World ($79.99) and Donkey Kong Bananza ($69.99) would not change at launch. However, Nintendo has raised the price of Switch 2 accessories amid ongoing tariff issues.

Nintendo had initially planned to open pre-orders for the Switch 2 on April 9 but delayed them to assess the potential impact of tariffs and evolving market conditions.

For those interested in pre-ordering a Nintendo Switch 2, GameCube controller, or other accessories and games, keep an eye on our Nintendo Switch 2 pre-order guide, which will stay updated with the latest news and information. You can also find out more about how to increase your chances of getting a new Nintendo Switch 2 console on day one.

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