LG ThinQ

Smart Home Devices Manager

Transform your home into a smart haven with the LG ThinQ app, your ultimate solution for managing IoT home appliances. Experience seamless control, smart care, and automation tailored to your lifestyle, all in one convenient app.

Discover the Convenience of Smart Home Appliances

Navigate to the Home tab to unlock a world of convenience:

• Control your IoT home appliances from anywhere, anytime, directly through the app.
• Receive personalized recommendations for managing your appliances, based on your usage history, to optimize your daily routine.

Experience ThinQ UP Appliances That Evolve With You

With ThinQ UP, your appliances grow with your needs:

• Customize the start and end melodies for your home appliances to personalize your home environment.
• Download new cycles for your washing machine, dryer, styler, and dishwasher to keep your appliances up-to-date with the latest technology.

Discover New Ways to Use Your Home Appliances

Explore the Discover tab to learn innovative techniques:

• Find special laundry care tips to enhance your washing experience and maintain your clothes better.

Create Smart Routines to Match Your Needs

Set up smart routines that adapt to your daily life:

• Automatically turn on lights and the air purifier when it's time to wake up, ensuring a fresh start to your day.
• When you're on vacation, automatically turn off products to save energy and ensure peace of mind.

Monitor Your Energy Consumption Data Quickly

Stay on top of your energy usage with our Energy Monitoring feature:

• Compare your power usage with your neighbors to see how you stack up.
• Set energy-saving goals and receive usage status notifications to help you save energy more efficiently.

Handle Everything from Troubleshooting to Service Requests

Manage all your appliance needs directly from the app:

• Use the Smart Diagnosis function to check your product's status and troubleshoot issues.
• Book a service visit from a professional engineer for an accurate diagnosis and thorough inspection.

Ask Our AI-Powered Chatbot About ThinQ Home Appliances 24/7

Get instant support anytime with our AI chatbot:

• Receive answers tailored to your product's specific situation and condition, ensuring you get the help you need.

Conveniently Reference LG Home Appliance Manuals

Access all your appliance information in one place:

• Find a range of content, including function descriptions and essential usage solutions for your products.

※ Services and features may vary depending on your product model and your country or region of residence.

The accessibility API is used only to transmit the signal that users input to the TV remote control to the smartphone when using the ‘View Phone Screen on TV's Larger Screen’ function in the LG ThinQ app. We do not collect or use your information except for the minimum information necessary to operate your smartphone.

Access Permissions

To provide service, optional access permissions are required as shown below. Even if you do not allow optional access permissions, you can still use the basic functions of the service.

[Optional Access Permissions]

• Calls - To contact the LG Service Center.
• Location - To find and connect to nearby Wi-Fi when registering the product, set and save the home location in Manage Home, search for and use information about current locations such as weather, and check your current location in the "Smart Routines" function.
• Nearby devices - To find and connect to nearby Bluetooth devices when adding a product to the app.
• Camera - To take a profile picture, share a home or account scanned from a QR code, add products recognized by QR codes, take and attach photos in "1:1 Inquiry," record and store purchase receipts when registering additional information about the product, and use the AI oven Cooking Record feature.
• Files and media - To attach and set my profile picture in Photos, take and attach photos in "1:1 Inquiry," and record and store purchase receipts when registering additional information about the product.
• Microphone - To check product status via Smart Diagnosis.
• Notifications - Notifications are essential for receiving updates on product status, important notices, benefits, and information.

What's New in the Latest Version 5.0.30250

Last updated on Sep 4, 2024

• Inquire 1:1 using ‘Chat with LG’ for a quick response.
• When a product registration is paused, continuing from your last saved point has become easier thanks to our Easy Retry feature.